• Jarosław Pawlik, MEng, MBA

    Education and Qualifications

    • MBA, international programme delivered by Humanitas Academy in cooperation with Bratislava University of Economics and Management (2025)
    • “Studium Doskonalenia Pedagogicznego dla Asystentów”/The Centre for Pedagogical Development for Assistants of Krakow University of Economics (2024)
    • MSc in “Marketing i komunikacja rynkowa”/Marketing and Market Communication (specialisation: E-marketing), Krakow University of Economics (2023)
    • MSc in “Zarządzanie i inżynieria produkcji”/Management and Production Engineering (specialisation: Quality-Oriented Production Management), Krakow University of Economics (2023)
    • BSc in “Towaroznawstwo”/Commodity Science (specialisation: Trade and Customs), Krakow University of Economics (2022)

    Practical professional experience

    • Customer Success Team Leader, GoPOS Sp. z o.o. (2026–present)
    • Customer Success Growth Manager & Trainer, edrone Sp. z o.o. (2023–2026)

    Awards and honors

    • Nomination in “Plebiscyt Mentorzy UEK 2025″/the Mentors of the Krakow University of Economics 2025 Plebiscite, “Innowator”/Innovator category (2025)
    • 3rd Degree Rector’s Award of the Krakow University of Economics for individual teaching achievements (2025)
    • Best Graduate in Marketing and Market Communication, Krakow University of Economics (2023)
    • Best Graduate in Management and Production Engineering, Krakow University of Economics (2023)
    • Economic Sciences Award in the 14th edition of the “Student Nobel” competition(2023)
    • Recipient of the Małopolska St. John Paul II Scholarship for Masters of Education – social engagement category (2022/2023)
    • Recipient of the Małopolska St. John Paul II Scholarship for Masters of Education – multidisciplinary achievements category (2022/2023)
    • Best Graduate in Commodity Science, Krakow University of Economics (2022)
    • Main Award at the 2nd Young Quality Leaders Days for the engineering thesis “E-commerce in Food Trading: The E-grocery Market in Poland and Sweden”(2022)
    • Award of the Polish Society of Commodity Science (Poznań Branch) for the outstanding cognitive and practical value of the engineering thesis “E-commerce in Food Trading: The E-grocery Market in Poland and Sweden”(2022)
    • Honourable Mention for the conference paper “Ergonomics of Remote Work from the Perspective of Employees and Employers” at the 1st National Scientific Conference “Innovations and Challenges of Human Resource Management”, Maria Curie-Skłodowska University in Lublin (2 June 2022)
    • Second Prize for the paper “Fast Deliveries in the E-grocery Market” at the 9th Scientific Conference “Dimensions and Challenges of Disrupted Supply Chains”, Nicolaus Copernicus University in Toruń (5 May 2022)
    • Santander Universidades Award for the best student at the Institute of Quality Sciences and Product Management, Krakow University of Economics (2021/2022)
    • Scholarship of the Minister of Education and Science for outstanding scientific achievements (academic year 2021/2022)

      Professional positions

    • Faculty Advisor of the FutureLAB UEK – Future Laboratory Student Research Club, Krakow University of Economics (2023–present)
    • Plenipotentiary for Part-Time Students, Student Parliament of the Krakow University of Economics (2022–2023)
    • Member of the Senate, Krakow University of Economics (2022–2023)
    • Member of the Appeals Disciplinary Committee for Students, Krakow University of Economics (2022–2023)
    • Member of the Teaching and Education Quality Committee, Institute of Quality Sciences and Product Management, Krakow University of Economics (2022–2023)
    • Chair, Student Council of the Institute of Quality Sciences and Product Management, Krakow University of Economics (2021–2023)
    • Member of the Curriculum and Teaching Team, Institute of Quality Sciences and Product Management, Krakow University of Economics (2021–2023)
    • Member of the Promotion Team (Institute and study programmes), Institute of Quality Sciences and Product Management, Krakow University of Economics (2021–2023)
    • Member of the Education Quality Team, Institute of Quality Sciences and Product Management, Krakow University of Economics (2021–2022)
    • Board Member for Finance, FutureLAB UEK – Future Laboratory Student Research Club(2021–2022)
    • Vice President for Marketing and Image, Quality Management Student Research Club, Krakow University of Economics (2020–2022)
    • President, Quality Management Student Research Club, Krakow University of Economics (2019–2020)

    Co-organiser of scientific conferences

    • International Scientific Conference Series “Innovations in Science and Practice”
    • National Scientific Conference Series “Quality of the Future – The Future of Quality”

    Memberships

    • Polskie Towarzystwo Towaroznawcze (PTT)/Polish Society of Commodity Science
    • The Polish Economic Society/Polskie Towarzystwo Ekonomiczne (PTE)

    Scientific interests

    • Artificial intelligence and emerging technologies
    • Digital marketing and marketing automation
    • Electronic commerce (e-commerce)
    • Personal branding
    • Customer experience management (Customer Experience)
    • Customer Success

    Courses taught

    • Information Technologies in Practice
    • Digitalisation in Business and Social Media
    • Digital Transformation in Business
    • Fundamentals of Marketing in E-commerce
    • Digital MarketingPersonal Branding
    • Business Networking
    • Artificial Intelligence in Business